Contact Us

We’re here to assist you with any queries, feedback, or concerns. Whether you need help with your account, have questions about transactions, or want to know more about our services, our support team is ready to help.

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Customer Support

📧 Email: support@goldwalt.com

📞 Phone: +919587230288

🕒 Working Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)

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Business Address

GOLD WALT INDIA (OPC) PRIVATE LIMITED
THE SILVERTREASURE PLOTNO, 22 100 FT ROAD UDR (MCL), Udaipur City, Girwa, Udaipur- 313001, Rajasthan

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In-App Support

You can also use the Help & Support section within the GoldWalt mobile application to:

• Chat with our support team

• Raise a complaint or request

• Track your query status

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Escalation Matrix

If your concern is not resolved within the standard resolution period:

1. Level 1: Email us at support@goldwalt.com with your ticket reference number.

2. Level 2: Write to our Grievance Officer at:

   Name: Anshul Sharma

   Email: support@goldwalt.com

   Response Time: Within 7 working days

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Social Media

Stay updated with gold rates, offers, and tips:

• Instagram: [GoldWalt Instagram Link]

• Facebook: [GoldWalt Facebook Link]

• Twitter/X: [GoldWalt Twitter Link]